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Customer inquiry forms & guided assistants

Collect better project inquiries from your website.

Help visitors describe what they need before the first call. We build guided forms and assistants that ask relevant questions, check required details and prepare a summary for your team.

Questions change with the type of request. A website project, an integration and a support issue can each collect the details needed for useful follow-up.

Questions matched to your services Natural-language interpretation WhatsApp handoff Structured brief output

Primary goal

Qualify the project without allowing the model to invent the workflow

Give your team enough context to start a useful conversation.

Fallback route

The inquiry form works even when the AI service is unavailable

Required questions and summary preparation can continue if the AI service is unavailable.

Best fit

Businesses that want a more professional first conversation

Businesses receiving incomplete inquiries or repeatedly asking the same follow-up questions.

Scope

What the inquiry tool can include.

  • Separate question paths for your main services.
  • Required fields, validation and clarification prompts.
  • AI interpretation of free-text answers where useful.
  • A reviewable summary for WhatsApp, email or an internal record.
  • A fallback question flow if an external service is unavailable.

Question design

Ask only what the team needs next.

  • What kind of work is needed.
  • What already exists.
  • What systems are involved.
  • How quickly the project needs to move.
  • What budget range the client is working with.

Common failure points

Reduce the back-and-forth before a quote.

A message that only says “I need a website” leaves many questions unanswered. A guided inquiry can collect the business, current setup and first priority before your team follows up.

Project inputs

What we need to design the questions.

  • The types of inquiries you receive.
  • The details needed to assess each type of request.
  • Whether the primary handoff should be WhatsApp, email, or both.
  • Which answers need validation or staff review.
  • When the visitor should be directed to a person.

Next step

Try the project brief on our homepage.

Describe your request, review the summary and send it only when you are ready. We can discuss a similar inquiry tool for your business.

Project brief