AI receptionists · Costa Rica & Panama
Collect appointment requests while your team is busy.
We develop AI receptionist pilots for clinics and appointment-based businesses. The assistant collects inquiries, answers approved scheduling questions and prepares a summary for staff to review.
Start with web chat, SMS or WhatsApp. The assistant records the requested service and preferred time. Staff confirm the booking; connections to calendars or practice-management software are tested before live use.
The customer experience
Respond to inquiries and organize the follow-up.
The assistant handles the agreed scheduling questions and collects missing details. Your team reviews requests and takes over when the conversation needs a person.
01 Respond
Start where your customers contact you.
Choose the first channel and tell customers when they are speaking with an AI assistant.
02 Interpret
Collect the appointment details.
Record the service, preferred date and time, time zone and whether the person is a new or existing customer.
03 Refer
Send questions outside the scope to staff.
Define how to handle opt-outs, uncertain answers and questions about clinical care, pricing or insurance.
04 Handoff
Make each request easy to review.
Give staff the conversation, a short summary, the requested time and any missing details.
Connections and rollout
Add integrations after the first workflow is tested.
Messaging, staff access and calendar connections are separate parts of the system. Each is evaluated against the provider’s available interfaces and the business’s approval requirements.
Start with a measurable pilot
Agree on what to measure: completed inquiries, response time and staff follow-up.
Keep risky writes out of the first release
Staff can continue confirming appointments in the existing system during the pilot.
Add approved integrations deliberately
Eaglesoft, Weave, CRM and voice connections require separate access, compatibility checks and validation.
Who it can help
For teams managing appointment inquiries.
Plan the first channel
Let’s review your inquiry and booking process.
Tell us where requests arrive, who follows up and which scheduling system you use. We can define a focused first pilot.